From what i understand from the message i got from the ACO they will issue a credit note for the value of your booking with them, which you can then use against the cost of your 2021 booking, but no immediate entitlement to the exact tickets you had.This is as i said probably due to unknown social distancing rules likely to be in place at the time and therefore unknown levels of ticket availability. Only my understanding but it does make some sense in view of what is happening. Agencies probably have some guarantees from the ACO of the level of tickets they will get.
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