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24 May 2004, 17:47 (Ref:981595)
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Racer
Join Date: Apr 2004
Posts: 303
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Tickets haven't arrived - time to panic?
I ordered my tix on the official website in February and still haven't received them. I'm slightly concerned given the fact I live very overseas! Any thoughts?
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24 May 2004, 17:50 (Ref:981599)
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#2 | |
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Veteran
Join Date: Jan 2002
Posts: 1,356
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I presume you mean Le Mans?
did you get a confirmation letter that your ticket purchase was being processed? |
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__________________
In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move
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24 May 2004, 17:53 (Ref:981605)
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#3 | ||
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Racer
Join Date: Apr 2004
Posts: 303
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Sorry, yeah, Le Mans. Didn't get a confirmation letter yet.
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24 May 2004, 18:08 (Ref:981626)
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#4 | |
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Veteran
Join Date: Jan 2002
Posts: 1,356
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Small problem them I think, I'm sure those who have been before will be able to confirm whether all orders are confirmed, I got a leter back the following week, would suggest if in doubt, phone them.
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__________________
In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move
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24 May 2004, 18:20 (Ref:981647)
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#5 | ||
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14th
20KPINAL
Join Date: Jul 2001
Posts: 39,876
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Every year we experienced problems getting tickets from the ACO. Ring them up and they have lost your order or done it wrong. Considering that you can use them for the practice day it is a bit daft. I'm not joking either, every year for the last four or five has created one problem after another.
Eventually we gave up with the club and this year we bought them from an independent company. We now have them no problem and the little extra was worth it for the ease and the peace of mind. |
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__________________
Seriously not taking motorsport too seriously.
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24 May 2004, 18:22 (Ref:981653)
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#6 | ||
 Race OfficialVeteran
Join Date: Dec 2002
Posts: 3,038
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You can send an e-mail to "ticket@lemans.org" for the attention of Madame Marie-France Pignard or Emilie-Jane Renaudin.
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__________________
BoP = egalitarianism
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24 May 2004, 18:42 (Ref:981680)
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#7 | ||
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Racer
Join Date: Apr 2004
Posts: 303
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Well, just sent an email to "ticket@lemans.org" and also one to "market.web@lemans.org". I also faxed all my info with my rudimentary French. I tried calling too, but it said all lines were busy and I should call back. I got a confirmation email on April 29th saying tix would be mailed within 10 days, but it only listed my parking pass, not the other tickets.
It's all a bit of a mess, I think... Last edited by neiltbag; 24 May 2004 at 18:42. |
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24 May 2004, 18:50 (Ref:981695)
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#8 | ||
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Race Official Veteran
Join Date: Dec 2002
Posts: 3,038
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Don't worry Neiltbag, this adventure happened to me several years ago. Two weeks before the race, I had been told that my tickets were at the ACO office. I took them just before getting in the track enclosure.
You can write your e-mail to ACO in English. |
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__________________
BoP = egalitarianism
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24 May 2004, 19:10 (Ref:981725)
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#9 | ||
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Racer
Join Date: Apr 2004
Posts: 303
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Thanks Pascal for the words of encouragement. I'm sure it will be fine.
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24 May 2004, 19:34 (Ref:981761)
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#10 | ||
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Veteran
Join Date: May 2002
Posts: 1,225
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I'll say as long as you've received confirmation, there's no real reason to panic
if they mailed them recently, they really should come soon. But I think it must be hard to be 2 weeks before such a long trip and still having no tickets ... each year, I take my general enclosure at the gate, because I'm sure tickets wouldn't be here for test day. if you try to phone them, take care of the time differences between you and them... you should try from 11pm PST (= 8am CET) to 9am PST(= 6pm CET) |
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bernard
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25 May 2004, 05:08 (Ref:982155)
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#11 | |||
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Ten-Tenths Hall of Fame
Veteran
Join Date: Feb 2002
Posts: 9,482
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Re: Tickets haven't arrived - time to panic?
Quote:
I did encountered those problems last years, and don't trust ACO anymore, prefering to get confirmations and tickets at the desk. I'm particulary concerned by the fact that you did have confirmation only for the parking. What did you order precisely ? - parking : OK - grandstands ? Which one ? - layby ? Which one ? |
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25 May 2004, 07:54 (Ref:982249)
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#12 | ||
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Racer
Join Date: Oct 2001
Posts: 436
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Without meaning to sound pesimistic, I think the ACO have had one or two database problems or the like this year. My club 24 renewal came through with someone elses car details on them and when I did rejoin, via the web I was sent someone elses membership card and credit card receipt! However, they were very quick to respond to my email enquiries and did put things right very quickly.
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25 May 2004, 08:19 (Ref:982273)
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#13 | ||
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Veteran
Join Date: Jan 2002
Posts: 589
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Perhaps I'm unique (ask the wife!) but I've never had a problem with tickets or club membership with the ACO. They have always been very helpful and polite.
FG |
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25 May 2004, 08:43 (Ref:982294)
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#14 | |||
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Registered User
Racer
Join Date: Jan 2003
Posts: 152
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Re: Tickets haven't arrived - time to panic?
Quote:
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25 May 2004, 15:30 (Ref:982665)
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#15 | ||
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Rookie
Join Date: May 2004
Posts: 27
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3 Technopark Le Mans camping tickets for sale
Due to change of plans we have 3 tickets for the Technopark camp site for sale at this years 24 hours. Face value £37.50. Open to sensible and reasonable offers.
Cheers Andrew email: andrew@we-are-smiths.co.uk |
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Racing 24 7 Car 24 2004 Evo Caterham Academy
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